Remote Director of Global Customer Service Job at Netflix, United States

  • Netflix
  • United States

Job Description

Netflix is seeking a Director of Customer Service to oversee operations across Mexico, Peru, and Brazil. This role focuses on managing a high-performance team while developing scalable processes that enhance customer service. The ideal candidate has over 10 years of experience leading multicultural teams and has demonstrated success in fostering a strong team culture.

The position will require excellent analytical and communication skills, with the ability to collaborate closely with various functional teams and report to senior leadership.

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Job Tags

Remote work

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